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Bourne C. AI cheerleaders: Public relations, neoliberalism and artificial intelligence. Public Relations Inquiry [Internet]. 2019;8(2):109–25. Available from: https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/2046147X19835250
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Macnamara J. The global shadow of functionalism and excellence theory: An analysis of Australasian PR. Public Relations Inquiry [Internet]. 2012;1(3):367–402. Available from: https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/epdf/10.1177/2046147X12448581
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Johnston KA, Taylor M, editors. The handbook of communication engagement [Internet]. Wiley Blackwell; 2018. Available from: https://ebookcentral.proquest.com/lib/aut/detail.action?docID=5359393
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Farmer Y. Ethical decision making and reputation management in public relations. Journal of Media Ethics: Exploring Questions of Media Morality [Internet]. 2018;33(1):2–13. Available from: https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/full/10.1080/23736992.2017.1401931
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Theunissen P, Sissons H. Relationship building in public relations [Internet]. Vol. 9. London, [England]: Routledge; 2018. Available from: http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513
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Theunissen P, Sissons H. Relationship building in public relations [Internet]. Vol. 9. London, [England]: Routledge; 2018. Available from: http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513
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Heath RL. The journey to understand and champion OPR takes many roads, some not yet well traveled. Public Relations Review [Internet]. 2013;39(5):426–31. Available from: https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811113000659?via%3Dihub
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Lambret CV, Barki E. Social media crisis management: Aligning corporate response strategies with stakeholders’ emotions online. Journal of Contingencies and Crisis Management [Internet]. 2018;26(2):295–305. Available from: https://onlinelibrary-wiley-com.ezproxy.aut.ac.nz/doi/full/10.1111/1468-5973.12198
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Heath RL, editor. Encyclopedia of public relations [Internet]. 2nd ed. SAGE Publications; 2013. Available from: https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Heath RL, editor. Encyclopedia of public relations [Internet]. 2nd ed. SAGE Publications; 2013. Available from: https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Sommerfeldt EJ, Taylor M. A social capital approach to improving public relations’ efficacy: Diagnosing internal constraints on external communication. Public Relations Review [Internet]. 2011;37(3):197–206. Available from: https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811111000415?via%3Dihub
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Sommerfeldt EJ. The civility of social capital: Public relations in the public sphere, civil society, and democracy. Public Relations Review [Internet]. 2013;39(4):280–9. Available from: https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811113000052?via%3Dihub
