Bourne, C. ‘AI Cheerleaders: Public Relations, Neoliberalism and Artificial Intelligence’. Public Relations Inquiry 8, no. 2 (2019): 109–125. https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/2046147X19835250.
Coombs, W. T., and S.J. Holladay. ‘The Conceptual Heritage of Public Relations: Using Public Memory to Explore Constraints and Liberation’. Journal of Communication Management 23, no. 4 (2019): 375–392. https://www-emerald-com.ezproxy.aut.ac.nz/insight/content/doi/10.1108/JCOM-01-2019-0016/full/html.
Farmer, Y. ‘Ethical Decision Making and Reputation Management in Public Relations’. Journal of Media Ethics: Exploring Questions of Media Morality 33, no. 1 (2018): 2–13. https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/full/10.1080/23736992.2017.1401931.
Fawkes, J. ‘The Evolution of Public Relations Research - an Overview’. Communication & Society 31, no. 4 (2018): 159–171. http://ezproxy.aut.ac.nz/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edb&AN=132863733&site=eds-live.
Galloway, Chris, and Lukasz Swiatek. ‘Public Relations and Artificial Intelligence: It’s Not (Just) about Robots’. Public Relations Review 44, no. 5 (2018): 734–740. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811118303667?via%3Dihub.
Grunig, James E. ‘Communication, Public Relations, and Effective Organizations: An Overview of the Book’. In Excellence in Public Relations and Communication Management, edited by James E. Grunig, 1–28. New York: Routledge, 1992. https://ebookcentral.proquest.com/lib/aut/reader.action?docID=1487173&ppg=16.
Heath, Robert L., ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications, 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024.
———. ‘The Journey to Understand and Champion OPR Takes Many Roads, Some Not yet Well Traveled’. Public Relations Review 39, no. 5 (2013): 426–431. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811113000659?via%3Dihub.
Holladay, Sherry Jean, and William Timothy Coombs. ‘Public Relations Literacy: Developing Critical Consumers of Public Relations’. Public Relations Inquiry 2, no. 2 (2013): 125–146. https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/full/10.1177/2046147X13483673.
Johnston, Kim Amanda, and Maureen Taylor, eds. The Handbook of Communication Engagement. Wiley Blackwell, 2018. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=5359393.
Kim, Soo-Yeon, and Eyun-Jung Ki. ‘An Exploratory Study of Ethics Codes of Professional Public Relations Associations: Proposing Modified Universal Codes of Ethics in Public Relations’. Journal of Mass Media Ethics 29, no. 4 (2014): 238–257. https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/epdf/10.1080/08900523.2014.946602.
Lambret, C. V., and E. Barki. ‘Social Media Crisis Management: Aligning Corporate Response Strategies with Stakeholders’ Emotions Online’. Journal of Contingencies and Crisis Management 26, no. 2 (2018): 295–305. https://onlinelibrary-wiley-com.ezproxy.aut.ac.nz/doi/full/10.1111/1468-5973.12198.
Ledingham, John A., and Stephen D. Brunning. ‘Relationship Management in Public Relations: Dimensions of an Organization-Public Relationship’. Public Relations Review 24, no. 1 (1998): 55–65. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811198800209.
L’Etang, J. Public Relations: Concepts, Practice and Critique. Los Angeles: SAGE, 2008.
Love, Tyron, and Elspeth Tilley. ‘Acknowledging Power: The Application of Kaupapa Māori Principles and Processes to Developing a New Approach to Organisation–Public Engagement’. Public Relations Inquiry 3, no. 1 (2014): 31–49. https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/2046147X14521198.
Maal, M., and M. Wilson-North. ‘Social Media in Crisis Communication – the "do’s” and "Don’ts”’. International Journal of Disaster Resilience in the Built Environment 10, no. 5 (2019): 379–391. https://www-emerald-com.ezproxy.aut.ac.nz/insight/content/doi/10.1108/IJDRBE-06-2014-0044/full/html.
Macnamara, Jim. ‘The Global Shadow of Functionalism and Excellence Theory: An Analysis of Australasian PR’. Public Relations Inquiry 1, no. 3 (2012): 367–402. https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/epdf/10.1177/2046147X12448581.
Morehouse, J., and A. J. Saffer. ‘A Bibliometric Analysis of Dialogue and Digital Dialogic Research: Mapping the Knowledge Construction and Invisible Colleges in Public Relations Research’. Journal of Public Relations Research 30, no. 3 (2018): 65–82. https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/full/10.1080/1062726X.2018.1498343.
Ott, L., and P. Theunissen. ‘Reputations at Risk: Engagement during Social Media Crises’. Public Relations Review 41, no. 1 (2015): 97–102. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811114001581?via%3Dihub.
Panda, G., A. K. Upadhyay, and K. Khandelwal. ‘Artificial Intelligence: A Strategic Disruption in Public Relations’. Journal of Creative Communications 14, no. 3 (2019): 196–213. https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/0973258619866585.
Sommerfeldt, Erich J. ‘The Civility of Social Capital: Public Relations in the Public Sphere, Civil Society, and Democracy’. Public Relations Review 39, no. 4 (2013): 280–289. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811113000052?via%3Dihub.
Sommerfeldt, Erich J., and Maureen Taylor. ‘A Social Capital Approach to Improving Public Relations’ Efficacy: Diagnosing Internal Constraints on External Communication’. Public Relations Review 37, no. 3 (2011): 197–206. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811111000415?via%3Dihub.
Theunissen, Petra, and Helen Sissons. Relationship Building in Public Relations. Vol. 9. London, [England]: Routledge, 2018. http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513.
———. Relationship Building in Public Relations. Vol. 9. London, [England]: Routledge, 2018. http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513.
Toledano, Margalit, and Ruth Avidar. ‘Public Relations, Ethics, and Social Media: A Cross-National Study of PR Practitioners’. Public Relations Review 42, no. 1 (2016): 161–169. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811115301235.
‘Chartered Institute of Public Relations’. https://www.cipr.co.uk/.
‘Institute for Public Relations’. http://www.instituteforpr.org/.
‘PRovoke | PR News & Public Relations Events’. https://www.holmesreport.com/.
‘Public Relations Institute of New Zealand’. https://www.prinz.org.nz/.