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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Public Relations Institute of New Zealand. https://www.prinz.org.nz/
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Institute for Public Relations. http://www.instituteforpr.org/
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PRovoke | PR News & Public Relations Events. https://www.holmesreport.com/
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Holladay SJ, Coombs WT. Public relations literacy: Developing critical consumers of public relations. Public Relations Inquiry. 2013;2(2):125-146. https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/full/10.1177/2046147X13483673
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L’Etang J. Public Relations: Concepts, Practice and Critique. SAGE; 2008.
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Coombs WT, Holladay SJ. The conceptual heritage of public relations: using public memory to explore constraints and liberation. Journal of Communication Management. 2019;23(4):375-392. doi:10.1108/JCOM-01-2019-0016
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Morehouse J, Saffer AJ. A bibliometric analysis of dialogue and digital dialogic research: mapping the knowledge construction and invisible colleges in public relations research. Journal of Public Relations Research. 2018;30(3):65-82. doi:10.1080/1062726X.2018.1498343
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Fawkes J. The evolution of public relations research - an overview. Communication & Society. 2018;31(4):159-171. http://ezproxy.aut.ac.nz/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edb&AN=132863733&site=eds-live
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Bourne C. AI cheerleaders: Public relations, neoliberalism and artificial intelligence. Public Relations Inquiry. 2019;8(2):109-125. doi:10.1177/2046147X19835250
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Panda G, Upadhyay AK, Khandelwal K. Artificial intelligence: A strategic disruption in public relations. Journal of Creative Communications. 2019;14(3):196-213. doi:10.1177/0973258619866585
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Galloway C, Swiatek L. Public relations and artificial intelligence: It’s not (just) about robots. Public Relations Review. 2018;44(5):734-740. doi:10.1016/j.pubrev.2018.10.008
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Macnamara J. The global shadow of functionalism and excellence theory: An analysis of Australasian PR. Public Relations Inquiry. 2012;1(3):367-402. doi:10.1177/2046147X12448581
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Grunig JE. Communication, public relations, and effective organizations: An overview of the book. In: Grunig JE, ed. Excellence in Public Relations and Communication Management. Routledge; 1992:1-28. https://ebookcentral.proquest.com/lib/aut/reader.action?docID=1487173&ppg=16
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Johnston KA, Taylor M, eds. The Handbook of Communication Engagement. Wiley Blackwell; 2018. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=5359393
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Farmer Y. Ethical decision making and reputation management in public relations. Journal of Media Ethics: Exploring Questions of Media Morality. 2018;33(1):2-13. doi:10.1080/23736992.2017.1401931
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Toledano M, Avidar R. Public relations, ethics, and social media: A cross-national study of PR practitioners. Public Relations Review. 2016;42(1):161-169. doi:10.1016/j.pubrev.2015.11.012
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Kim SY, Ki EJ. An exploratory study of ethics codes of professional public relations associations: Proposing modified universal codes of ethics in public relations. Journal of Mass Media Ethics. 2014;29(4):238-257. doi:10.1080/08900523.2014.946602
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Theunissen P, Sissons H. Relationship Building in Public Relations. Vol 9. Routledge; 2018. http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Theunissen P, Sissons H. Relationship Building in Public Relations. Vol 9. Routledge; 2018. http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513
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Heath RL. The journey to understand and champion OPR takes many roads, some not yet well traveled. Public Relations Review. 2013;39(5):426-431. doi:10.1016/j.pubrev.2013.05.002
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
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Ledingham JA, Brunning SD. Relationship management in public relations: Dimensions of an organization-public relationship. Public Relations Review. 1998;24(1):55-65. https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811198800209
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Love T, Tilley E. Acknowledging power: The application of Kaupapa Māori principles and processes to developing a new approach to organisation–public engagement. Public Relations Inquiry. 2014;3(1):31-49. doi:10.1177/2046147X14521198
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Maal M, Wilson-North M. Social media in crisis communication – the "do’s” and "don’ts”. International Journal of Disaster Resilience in the Built Environment. 2019;10(5):379-391. doi:10.1108/IJDRBE-06-2014-0044
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Lambret CV, Barki E. Social media crisis management: Aligning corporate response strategies with stakeholders’ emotions online. Journal of Contingencies and Crisis Management. 2018;26(2):295-305. doi:10.1111/1468-5973.12198
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Ott L, Theunissen P. Reputations at risk: Engagement during social media crises. Public Relations Review. 2015;41(1):97-102. doi:10.1016/j.pubrev.2014.10.015
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Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
36.
Heath RL, ed. Encyclopedia of Public Relations. 2nd ed. SAGE Publications; 2013. https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024
37.
Sommerfeldt EJ, Taylor M. A social capital approach to improving public relations’ efficacy: Diagnosing internal constraints on external communication. Public Relations Review. 2011;37(3):197-206. doi:10.1016/j.pubrev.2011.03.007
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Sommerfeldt EJ. The civility of social capital: Public relations in the public sphere, civil society, and democracy. Public Relations Review. 2013;39(4):280-289. doi:10.1016/j.pubrev.2012.12.004