@article{Bourne_2019, title={AI cheerleaders: Public relations, neoliberalism and artificial intelligence}, volume={8}, url={https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/2046147X19835250}, DOI={10.1177/2046147X19835250}, number={2}, journal={Public Relations Inquiry}, publisher={SAGE Publications}, author={Bourne, C.}, year={2019}, pages={109–125} }
@article{Coombs_Holladay_2019, title={The conceptual heritage of public relations: using public memory to explore constraints and liberation}, volume={23}, url={https://www-emerald-com.ezproxy.aut.ac.nz/insight/content/doi/10.1108/JCOM-01-2019-0016/full/html}, DOI={10.1108/JCOM-01-2019-0016}, number={4}, journal={Journal of Communication Management}, publisher={Emerald Publishing Limited}, author={Coombs, W. T. and Holladay, S.J.}, year={2019}, pages={375–392} }
@article{Farmer_2018, title={Ethical decision making and reputation management in public relations}, volume={33}, url={https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/full/10.1080/23736992.2017.1401931}, DOI={10.1080/23736992.2017.1401931}, number={1}, journal={Journal of Media Ethics: Exploring Questions of Media Morality}, publisher={Taylor & Francis}, author={Farmer, Y.}, year={2018}, pages={2–13} }
@article{Fawkes_2018, title={The evolution of public relations research - an overview}, volume={31}, url={http://ezproxy.aut.ac.nz/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edb&AN=132863733&site=eds-live}, number={4}, journal={Communication & Society}, publisher={Servicio de Publicaciones de la Universidad de Navarra, S.A.}, author={Fawkes, J.}, year={2018}, pages={159–171} }
@article{Galloway_Swiatek_2018, title={Public relations and artificial intelligence: It’s not (just) about robots}, volume={44}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811118303667?via%3Dihub}, DOI={10.1016/j.pubrev.2018.10.008}, number={5}, journal={Public Relations Review}, publisher={Elsevier Inc NY Journals}, author={Galloway, Chris and Swiatek, Lukasz}, year={2018}, pages={734–740} }
@inbook{Grunig_1992, address={New York}, title={Communication, public relations, and effective organizations: An overview of the book}, url={https://ebookcentral.proquest.com/lib/aut/reader.action?docID=1487173&ppg=16}, booktitle={Excellence in public relations and communication management}, publisher={Routledge}, author={Grunig, James E.}, editor={Grunig, James E.}, year={1992}, pages={1–28} }
@article{Heath_2013a, title={The journey to understand and champion OPR takes many roads, some not yet well traveled}, volume={39}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811113000659?via%3Dihub}, DOI={10.1016/j.pubrev.2013.05.002}, number={5}, journal={Public Relations Review}, publisher={Elsevier Inc NY Journals}, author={Heath, Robert L.}, year={2013}, pages={426–431} }
@article{Holladay_Coombs_2013, title={Public relations literacy: Developing critical consumers of public relations}, volume={2}, url={https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/full/10.1177/2046147X13483673}, number={2}, journal={Public Relations Inquiry}, publisher={SAGE Publications}, author={Holladay, Sherry Jean and Coombs, William Timothy}, year={2013}, pages={125–146} }
@article{Kim_Ki_2014, title={An exploratory study of ethics codes of professional public relations associations: Proposing modified universal codes of ethics in public relations}, volume={29}, url={https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/epdf/10.1080/08900523.2014.946602}, DOI={10.1080/08900523.2014.946602}, number={4}, journal={Journal of Mass Media Ethics}, publisher={Taylor & Francis}, author={Kim, Soo-Yeon and Ki, Eyun-Jung}, year={2014}, pages={238–257} }
@article{Lambret_Barki_2018, title={Social media crisis management: Aligning corporate response strategies with stakeholders’ emotions online}, volume={26}, url={https://onlinelibrary-wiley-com.ezproxy.aut.ac.nz/doi/full/10.1111/1468-5973.12198}, DOI={10.1111/1468-5973.12198}, number={2}, journal={Journal of Contingencies and Crisis Management}, publisher={Wiley-Blackwell}, author={Lambret, C. V. and Barki, E.}, year={2018}, pages={295–305} }
@article{Ledingham_Brunning_1998, title={Relationship management in public relations: Dimensions of an organization-public relationship}, volume={24}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811198800209}, number={1}, journal={Public Relations Review}, publisher={Elsevier Inc NY Journals}, author={Ledingham, John A. and Brunning, Stephen D.}, year={1998}, pages={55–65} }
@book{L’Etang_2008, address={Los Angeles}, title={Public relations: concepts, practice and critique}, publisher={SAGE}, author={L’Etang, J.}, year={2008} }
@article{Love_Tilley_2014, title={Acknowledging power: The application of Kaupapa Māori principles and processes to developing a new approach to organisation–public engagement}, volume={3}, url={https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/2046147X14521198}, DOI={10.1177/2046147X14521198}, number={1}, journal={Public Relations Inquiry}, publisher={Sage}, author={Love, Tyron and Tilley, Elspeth}, year={2014}, pages={31–49} }
@article{Maal_Wilson-North_2019, title={Social media in crisis communication – the "do’s” and "don’ts”}, volume={10}, url={https://www-emerald-com.ezproxy.aut.ac.nz/insight/content/doi/10.1108/IJDRBE-06-2014-0044/full/html}, DOI={10.1108/IJDRBE-06-2014-0044}, number={5}, journal={International Journal of Disaster Resilience in the Built Environment}, publisher={Emerald Publishing Limited}, author={Maal, M. and Wilson-North, M.}, year={2019}, pages={379–391} }
@article{Macnamara_2012, title={The global shadow of functionalism and excellence theory: An analysis of Australasian PR}, volume={1}, url={https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/epdf/10.1177/2046147X12448581}, DOI={10.1177/2046147X12448581}, number={3}, journal={Public Relations Inquiry}, author={Macnamara, Jim}, year={2012}, pages={367–402} }
@article{Morehouse_Saffer_2018, title={A bibliometric analysis of dialogue and digital dialogic research: mapping the knowledge construction and invisible colleges in public relations research}, volume={30}, url={https://www-tandfonline-com.ezproxy.aut.ac.nz/doi/full/10.1080/1062726X.2018.1498343}, DOI={10.1080/1062726X.2018.1498343}, number={3}, journal={Journal of Public Relations Research}, publisher={Taylor & Francis}, author={Morehouse, J. and Saffer, A. J.}, year={2018}, pages={65–82} }
@article{Ott_Theunissen_2015, title={Reputations at risk: Engagement during social media crises}, volume={41}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811114001581?via%3Dihub}, DOI={10.1016/j.pubrev.2014.10.015}, number={1}, journal={Public Relations Review}, publisher={Elsevier Inc NY Journals}, author={Ott, L. and Theunissen, P.}, year={2015}, pages={97–102} }
@article{Panda_Upadhyay_Khandelwal_2019, title={Artificial intelligence: A strategic disruption in public relations}, volume={14}, url={https://journals-sagepub-com.ezproxy.aut.ac.nz/doi/10.1177/0973258619866585}, DOI={10.1177/0973258619866585}, number={3}, journal={Journal of Creative Communications}, publisher={0973-2586}, author={Panda, G. and Upadhyay, A. K. and Khandelwal, K.}, year={2019}, pages={196–213} }
@article{Sommerfeldt_2013, title={The civility of social capital: Public relations in the public sphere, civil society, and democracy}, volume={39}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811113000052?via%3Dihub}, DOI={10.1016/j.pubrev.2012.12.004}, number={4}, journal={Public Relations Review}, publisher={Elsevier Inc NY Journals}, author={Sommerfeldt, Erich J.}, year={2013}, pages={280–289} }
@article{Sommerfeldt_Taylor_2011, title={A social capital approach to improving public relations’ efficacy: Diagnosing internal constraints on external communication}, volume={37}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811111000415?via%3Dihub}, DOI={10.1016/j.pubrev.2011.03.007}, number={3}, journal={Public Relations Review}, publisher={Elsevier Inc NY Journals}, author={Sommerfeldt, Erich J. and Taylor, Maureen}, year={2011}, pages={197–206} }
@book{Theunissen_Sissons_2018a, address={London, [England]}, title={Relationship building in public relations}, volume={9}, url={http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513}, publisher={Routledge}, author={Theunissen, Petra and Sissons, Helen}, year={2018} }
@book{Theunissen_Sissons_2018b, address={London, [England]}, title={Relationship building in public relations}, volume={9}, url={http://ezproxy.aut.ac.nz/login?url=http://ebookcentral.proquest.com/lib/aut/detail.action?docID=5056513}, publisher={Routledge}, author={Theunissen, Petra and Sissons, Helen}, year={2018} }
@article{Toledano_Avidar_2016, title={Public relations, ethics, and social media: A cross-national study of PR practitioners}, volume={42}, url={https://www-sciencedirect-com.ezproxy.aut.ac.nz/science/article/pii/S0363811115301235}, DOI={10.1016/j.pubrev.2015.11.012}, number={1}, journal={Public Relations Review}, author={Toledano, Margalit and Avidar, Ruth}, year={2016}, pages={161–169} }
@book{Heath_2013b, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013c, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013d, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013e, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013f, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013g, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013h, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013i, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013j, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Heath_2013k, edition={2nd}, title={Encyclopedia of public relations}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=1652024}, publisher={SAGE Publications}, year={2013} }
@book{Johnston_Taylor_2018, title={The handbook of communication engagement}, url={https://ebookcentral.proquest.com/lib/aut/detail.action?docID=5359393}, publisher={Wiley Blackwell}, year={2018} }
@misc{Public Relations Institute of New Zealand, url={https://www.prinz.org.nz/} }
@misc{Institute for Public Relations, url={http://www.instituteforpr.org/} }
@misc{Chartered Institute of Public Relations, url={https://www.cipr.co.uk/} }
@misc{PRovoke | PR News & Public Relations Events, url={https://www.holmesreport.com/} }